Vendor assessments are the single biggest time-sink in TPRM, and the answers — when you finally get them — are usually re-keyed from documents the vendor already had.
Smart Assessments is the combined-signal model — document intelligence from ARIA, the vendor relationship from NOVA, and external scan evidence from REX, all on the same questionnaire.
The questionnaire is mostly written before the vendor sees it. ARIA reads SOC 2 reports, ISO certs, trust centres and policies — then pre-fills 70%+ of every questionnaire against the 157 Universal Controls.
The chase is automated, on three channels. NOVA owns vendor outreach across email, WhatsApp and in-app chat — chasing outstanding answers, redirecting when contacts leave, escalating when they're late.
What the vendor says, checked against what we can see. REX cross-validates self-attested answers against external scan data and public records — so vendor contradictions surface before you sign.
The work shifts from collection to interpretation. Your analysts review structured output and judge edge cases — they stop being mail-merge.
ARIA pre-populates from documents the vendor has already shared. The vendor confirms or amends, instead of starting from blank.
Your team stops writing chase emails. NOVA tracks who replied, who went silent, and who left the company — and acts accordingly.
When a vendor's answer disagrees with their SOC 2 or with REX's external scan, ARIA's Response Validator flags it before you read the response.
Every answer links to its source — the document, the scan, the trust centre. When auditors arrive, the trail is composed.
We retired our questionnaire-chasing analyst function entirely. ARIA pre-fills, NOVA chases, REX cross-checks. The team is finally judging risk instead of formatting it.
Book a 30-minute call and we'll have NOVA, ARIA and REX produce a complete posture report on one of your live vendors inside 24 hours.